Returns & Refund Policy

Returns & Refund Policy (Page or footer link):

We want you to be completely satisfied with your purchase.

- Returns: If you’re not happy with your order, you may return unused items within 14 days of delivery for a full refund. Items must be in their original condition and packaging.

- How to Request a Return: Please contact our support team at support@blustoneltd.com with your order number to initiate a return.

- Return Shipping: Customers are responsible for return shipping unless the item is defective or incorrect.

- Refunds Once we receive and inspect your returned item, we’ll process your refund within 3–5 business days to your original payment method.

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- Warranty Information Many of the products we sell, including Bosch coffee machines, come with a manufacturer’s warranty. Warranty terms vary by product and brand.

Please check the product manual or packaging for specific warranty coverage, or reach out to us if you’re unsure.

Blustone Ltd supports all valid warranty claims and is happy to assist you in connecting with the manufacturer if needed.